OpenAI is rolling out a new optional feature called Trusted Contact for adult ChatGPT users. It lets you nominate a friend, family member, or caregiver who could be notified if the system detects you might be discussing self-harm in a way that signals a serious safety concern. The feature works alongside existing crisis helpline prompts within ChatGPT. When automated monitoring flags a sensitive conversation, the user is warned that their Trusted Contact may be notified and encouraged to reach out themselves with suggested conversation starters. A small team of specially trained reviewers then assesses the situation before any notification is sent. The trusted person gets an invite and must accept within a week. This builds on parental safety alerts for teen accounts, extending support to adults who choose to opt in. Why it matters: By proactively leveraging social connection — a known protective factor against suicide risk — OpenAI is embedding real-world safety nets into AI interactions, acknowledging that even the most thoughtful algorithms can’t replace human support in moments of crisis.
ChatGPT Adds Trusted Contact for Crisis Support
OpenAI is rolling out a new optional feature called Trusted Contact for adult ChatGPT users. It lets you nominate a friend, family member, or caregiver who could be notified if the system detects you might be discussing…
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