OpenAI has introduced ‘Skills’ in ChatGPT, a feature that lets you save recurring tasks as reusable workflows. Think of it as creating a playbook for ChatGPT—you define the steps, formats, and templates once, then apply them automatically whenever you need that kind of work done. This is huge for anyone tired of re-explaining the same instructions or wrestling with inconsistent responses. Skills work through a plain-text file called SKILL.md, written in Markdown, that outlines the task’s name, step-by-step workflow, required inputs, and expected outputs. They’re especially useful for multi-step processes like monthly reports, executive summaries, or compliance reviews where consistency matters. Teams can share these playbooks, ensuring everyone uses the same approved approach. Why it matters: By turning tacit, repeated processes into explicit, shareable workflows, Skills transform ChatGPT from a helpful but inconsistent tool into something closer to a reliable digital assistant that knows your team’s standards and best practices.