At EmTech AI 2026, OpenAI’s Head of Engineering for ChatGPT, Sulman Choudhry, shared how his team’s work is reshaping daily life—from how we communicate to how we work. He emphasized that AI is evolving into a full-fledged platform, not just a tool you use occasionally. This shift means AI will become as foundational as the internet or cloud computing, embedding intelligence into every app and service. The discussion highlighted that while we’ve seen rapid advances, we’re still in the early innings of this transformation. Choudhry hinted at upcoming capabilities that will make AI more intuitive, personalized, and proactive, potentially altering industries from healthcare to education. Why it matters: The move toward AI platforms signals that the technology’s greatest impact won’t be a single killer app, but a ubiquitous layer of intelligence that fundamentally changes how humans interact with machines and each other.