AI Pulse by Inblix

Topic: customer-experience

3 articles

Explore our coverage of customer-experience — 3 curated articles, summaries, and related resources from the Inblix archive.

Circles squeezed 22% more revenue per user after wiring OpenAI into its telco stack — Inblix summary
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Circles squeezed 22% more revenue per user after wiring OpenAI into its telco stack

OpenAI Blog · Aug 3, 2026 · 2 min read

Here's a number that makes telco executives pay attention: a 22% ARPU lift in Singapore. That's what Circles says it ac...

Rakuten's 1.8B users get AI that reads minds, not just clicks — Inblix summary
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Rakuten's 1.8B users get AI that reads minds, not just clicks

OpenAI Blog · Jul 16, 2026 · 2 min read

Rakuten isn't just dabbling in AI. The Tokyo-headquartered giant, with its sprawling ecosystem of 70+ services and 1.8...

Inside CRED's 98% accurate AI concierge built on GPT-5 — Inblix summary
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Inside CRED's 98% accurate AI concierge built on GPT-5

OpenAI Blog · Jul 12, 2026 · 2 min read

CRED, the members-only club serving over 15 million of India's most creditworthy consumers, is making a hard pivot to A...