Tagged: customer-service

5 articles

Latest

Omilia lands $67M with a knife-to-a-gunfight pitch against GenAI customer service hype

Klarna's AI does work of 700 agents, projects $40M boost

Ada ditched containment for resolution — and doubled what AI can solve

Zendesk's New AI Agents Plan Their Own Responses

Intercom spent $100M to go AI-first: 3 lessons from the trenches