Chatbots have become increasingly popular, with 49% of Americans using them at least occasionally, but 63% think the tech is advancing too quickly. The younger generations are more likely to use chatbots and have a pessimistic view of AI’s impact. Interestingly, older generations report using chatbots less, but have a more positive opinion. While AI has many benefits, such as increasing productivity and providing information, concerns about inaccurate information and AI’s rapid progress remain. Why it matters: The rapid advancement of AI technology poses significant challenges for its responsible development and deployment.